Terms and Conditions
Introduction
Welcome to Owl-English (“we,” “our,” or “us”). By accessing or using our website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you disagree with any part of these terms, you may not access our website or use our services.
Definitions
- “Website” refers to Owl English, accessible at www.owl-english.com
- “Service” refers to the English language teaching services provided through our website
- “You” refers to the individual accessing or using the website, or the company or legal entity on behalf of which such individual is accessing or using the website
- “Content” refers to all materials on our website, including text, images, audio, video, and interactive features
Account Registration
Account Creation
To access certain features of our website, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
Account Responsibility
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account.
Services and Payments
Service Description
We provide online English language instruction, resources, and related services. Services may include but are not limited to:
- Live or recorded video lessons
- Interactive exercises
- Downloadable resources
- Assessments and progress tracking
- Community forums
Payment Terms
For paid services:
- Prices are stated in EUR and are subject to change with notice
- Payment must be made in advance for subscription services
- We accept payment via Bank transfer, Revolut, wise
- All purchases are final unless otherwise specified in our refund policy
Subscription and Cancellation
- Subscription services auto-renew unless cancelled before the renewal date
- You may cancel your subscription at any time through your account settings
- No refunds will be issued for partial subscription periods unless required by law
Free Trial
If we offer a free trial:
- Trial periods are for new users only
- We may require payment information to be provided at registration
- Your subscription will automatically begin at the end of the trial period unless cancelled
Intellectual Property
Our Intellectual Property
The website and its original content, features, and functionality are owned by Owl English and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
License to Use
We grant you a limited, non-exclusive, non-transferable, and revocable license to use our website and services for their intended purposes subject to these Terms and Conditions.
Restrictions
You may not:
- Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the website without our prior written permission
- Use our content for commercial purposes without express written consent
- Remove any copyright or other proprietary notices from our materials
User Content
By submitting content to our website (such as forum posts, reviews, or assignments):
- You grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate, and distribute your content
- You represent and warrant that you own or have the necessary rights to the content you submit
- You acknowledge that your content may be viewed by other users
User Conduct
You agree not to use our website to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Post or transmit unauthorized commercial communications
- Upload viruses or malicious code
- Harass, intimidate, or bully others
- Post content that is hateful, threatening, pornographic, or that contains nudity or graphic violence
- Attempt to access accounts, systems, or data not belonging to you
- Interfere with the proper functioning of the website
Educational Progress and Certification
Progress Tracking
We may track and store information about your educational progress, including completed lessons, assessment scores, and time spent on activities.
Certificates and Achievements
- Certificates of completion or achievement may be offered for certain courses
- Certificates are for personal educational use only and do not constitute professional certification or qualification
- We reserve the right to revoke certificates if evidence of cheating or violation of these terms is discovered
Third-Party Links and Content
Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
Disclaimer of Warranties
Our website and services are provided on an “as is” and “as available” basis. We make no warranties, expressed or implied, regarding the operation of our website or the information, content, materials, or products included on it.
Limitation of Liability
In no event shall Owl English, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the service
- Any conduct or content of any third party on the service
- Any content obtained from the service
- Unauthorized access, use, or alteration of your transmissions or content
Indemnification
You agree to defend, indemnify, and hold harmless Owl English, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms and Conditions or your use of the website.
Term and Termination
Term
These Terms and Conditions shall remain in full force and effect while you use the website or services.
Termination by You
You may terminate your account at any time by contacting us at contac@owl-english.com or through your account settings.
Termination by Us
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions.
Effect of Termination
Upon termination, your right to access and use the website and services will immediately cease. All provisions of these Terms and Conditions which by their nature should survive termination shall survive, including without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. We will provide notice of significant changes by posting a prominent notice on our website or sending you an email. Your continued use of the website after any such changes constitutes your acceptance of the new Terms and Conditions.
Governing Law
These Terms and Conditions shall be governed and construed in accordance with the laws of Bulgaria, without regard to its conflict of law provisions.
Dispute Resolution
Any dispute arising out of or relating to these Terms and Conditions, or the breach thereof, shall be settled by arbitration administered by [Arbitration Authority] in accordance with its applicable rules.
Severability
If any provision of these Terms and Conditions is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
Waiver
The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not operate as a waiver of such right or provision.
Entire Agreement
These Terms and Conditions, together with the Privacy Policy, constitute the entire agreement between you and us regarding your use of the website and supersede any prior agreements between you and us relating to your use of the website.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
- By email: contact@owl-english.com
- By visiting this page on our website: www.owl-english.com
Last Updated: 10 / Mar / 2025